HOW TO ORDER

Ready to order your custom tailored collar or lead?

On this page you will find a quick and easy guide on how to select, measure and order your bespoke paracord creation!

1. CHOOSE YOUR DESIGN

Browse through our gallery of products to select what collar and/or lead design you want.

If you can't find a design you are after simply get in touch with your request.

2. PICK YOUR COLOURS

Once you have chosen your design, simply click on the "Pick Your Colours!" tab along the top menu bar to find our entire colour range of 550 paracord, equestrian rope, dog webbing and hardware options.

A 'Custom Colour Grid' is also located at the bottom of every product page for your convenience.
Use the left photo gallery to find your product and it's colour pattern, and the right corresponding photo gallery to pick your colours! If you can't decide let us know in the colour choice text field and we we'll do the decision-making for you!
You can find extra information in the "Picking Your Colours" sidebar on each product page.

(Disclaimer: The "Rainbow Polyester" cord is the only type that is non-USA made and therefore is not fade resistant. We are currently trying to source an alternative. Until then, please keep this in mind if choosing this colour).

3. SELECT YOUR HARDWARE

Choose from a selection of quality buckles, adjustable straps or martingale chains for your collar creations.

We even have some coloured metal options too!

Click on the Pick Your Colours! tab on the menu bar to view our range.

4. ACCESSORISE!

Jazz it up! Add some eye-catching charms to your collar to really give it that extra edge!

5. HOW TO MEASURE YOUR COLLAR

Use a flexible tape measure to measure around your dog's neck where you want the collar to sit.
Do not pull the tape measure too tightly! The tape should sit snug but softly on your dog's neck.
If you place a finger underneath the tape measure for extra sizing comfort:
Please ensure the tape measure does not sag. It should still feel snug.
IF YOU WANT TO USE THE MEASUREMENT OF YOUR DOG'S EXISTING COLLAR:

Make sure the collar is fully clipped together or else the buckle is done up at the hole it would be when on your dog and measure the INNER circumference of the existing collar. Please do not measure the collar laying it flat as thickness and design can all impact your measurement!
FOR SLIP STYLE AND MARTINGALE COLLARS:
You will need an additional measurement taken at the widest part of the head directly in front of the ears and wrapping all the way around where the jaw meets the neck.
If your dog is very fluffy and their neck measurement is larger than their head measurement then please allow up to 2cm extra on the head measurement to ensure a comfortable fit.

See our diagrams below for reference. If you are still unsure please get in touch and we will be happy to help.

Collar measurement around dog's neck

Additional slip/martingale head measurement

Inner circumference measurement of existing collar

6. POSTAGE OPTIONS

Choose from:

1. Regular Postage - $12

2. Express Postage - $15

(within Australia)

**FREE REGULAR SHIPPING ON ALL ORDERS OVER $150**
(Australia only)

We also ship world wide!

We ship to the following zones: New Zealand, US & Canada, Asia Pacific and UK & Europe!

Select your international shipping zone at checkout!

7. CHECK YOUR SIZING!

BEFORE YOU PLACE YOUR ORDER please double check to make sure your collar sizing is correct!

Please note: Once an order has been placed we cannot issue a refund or exchange for incorrect sizing.

Please see our "STORE POLICIES" page for our Refund Policy.

If you require assistance with measuring your dog up for a collar please reach out to us via email prior to placing your order.

8. PLACE YOUR ORDER

Complete your payment details and place your order!